On the flip side, if something is out of stock, the website makes it easy to change locations. On the website, I found I had to select "delivery" every time I searched for something new or went into a different category. This makes for an efficient and probably cost-saving shopping experience, as you can't browse every "aisle" on the app, but I'd prefer some flexibility to browse.īrowsing is easier on the desktop website, but that platform also has its own quirks. While the initial dashboard shows you personalized categories, featured items, and suggestions, as soon as you search for anything, you're stuck in search mode. Using the Walmart app is a little tedious since you have to approach it with a grocery list already in mind. Your app downloads drop to two if you're using a traditional keypad. While the InHome app acts as a hub, you still need the Walmart app and the Level or Genie app (whichever applies) for most functionality.
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You would think that all you need is the InHome program's app to get going, but in actuality, you need a total of three apps for the full experience. The Walmart apps share a robust amount of information about each order, including substitutions made during shopping (left) and your order history and suggested items (right). With all of that in place, I was ready to start shopping. I asked other questions, like if he could reinstall my removed keypad deadbolt if I didn't like it (he could and would at no extra charge), and bid him goodbye after a total of an hour's time.
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It took about 35 minutes to install since he had to reshape the bolt hole in the frame.Īfter that, he asked for a broom and dustpan, cleaned up quickly and unobtrusively, and walked me through setting up the lock on the app, coding the keycards, and how to create guest passes. He arrived promptly with a full set of tools and got right to work. Because the technician had to pick the lock up from a different location, my installation time was moved down.
I received a call the next morning going over my options, and was able to select the Level Touch I'd wanted - at no additional charge, despite a significant cost difference between the other two choices. This worry proved to be unfounded as the appointment confirmation email assured me that they would help me choose a device. Living in an HOA community, I was concerned that no part of this process asked me which hardware model or color I preferred. I followed the onsite instructions to set up a lock installation appointment for the next day. Once it was done, I was ready to test out InHome delivery. Installation of my Level smart lock took under an hour.
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